Refund policy

Because this is a personal beauty care product we don't accept returns or exchanges due to hygienic reasons. If you have any questions or concerns about a product, please reach out to us on our contact page before making a purchase and we’d be happy to answer any questions to the best of our ability.

We do our best to ensure your product is packed safely. If for some reason the product is broken, please email us at hello@genesistallow.com